Four patterns the audit fires on home exteriors accounts. Each is a specific check, not a generic best-practice recommendation.
Lead-aggregator-vs-self-generated close-rate split. Modernize / Three Best Rated / HomeAdvisor leads close at 10-15 percent for most operators; self-generated close at 30-40 percent. The audit flags accounts that are blending both into one cost-per-lead average, which makes the cheap leads look profitable when they are not.
Financing-approval impact on close rate. Home exteriors close rates depend on financing approval rates. When financing tightens, close rates drop without warning. The audit flags accounts that are not tracking financing-approval splits in their conversion data.
Manufacturer co-op dollars left on the table. Marvin / Andersen / Pella / James Hardie dealer programs include co-op marketing dollars that most operators do not fully use. The audit flags ads that skip the manufacturer mention against the operator's actual dealer-tier status.
In-home consult set rate vs sit rate gap. Home exteriors is sales-cycle-heavy. Many operators track 'leads' generically without splitting set rate (appointment booked), sit rate (appointment held), demo (presentation completed), and close (contract signed). The audit identifies where the funnel data is too aggregated to act on.