HVAC Google Ads resource

HVAC PPC audit checklist

A real Google Ads audit on an HVAC account takes 4 to 8 hours and surfaces the 6 to 10 issues actually moving the cost-per-booked-job number. It does not produce a 50-slide deck of impressions, average position, and quality-score histograms. Below is the audit checklist run on every HVAC account I evaluate, the order of operations, and the diagnostic logic for distinguishing fixable leaks from real campaign problems.

Quick answers

Quick answers

What a real HVAC PPC audit covers. Conversion tracking integrity (calls + forms + GA4 + Google Ads), search-term quality (anti-service leakage, geo drift, intent-mode mismatch), campaign structure (branded vs. non-branded separation, emergency vs. planned-service), ad copy (message-match against site content, missing call extensions, missing site links), bidding strategy (smart bidding readiness, conversion-window math), landing pages (mobile phone above the fold, page weight, conversion firing), and account hygiene (multiple AW IDs, abandoned campaigns, drift from the original brief). Six to ten findings on a typical account.

The triage rule: tracking comes first. An account with broken conversion tracking is a math problem masquerading as a campaign problem. The audit checks tracking integrity in the first 30 minutes; if it is broken, every other observation runs through "but the data is wrong" and the audit becomes about fixing the foundation before optimizing on top of it. We see this pattern in roughly 60 percent of cold-prospect audits.

The 4-to-8 hour budget. A faster audit is a checklist. A slower audit is a deck. The 4-to-8 hour shape is enough to actually look at the search-term report, eyeball ad copy across campaigns, run the landing pages on a phone, and check conversion firing in the network tab. It is not enough to make recommendations on every dimension of the account; that is a feature. The audit prioritizes the 6 to 10 highest-leverage issues.

What an audit does not produce. Generic best-practice slides. Industry benchmarks pasted from a SaaS dashboard. Recommendations that boil down to "spend more, optimize, refine targeting." Anything that could have been written about an account before opening it.

What to inspect

What the audit should inspect

The audit checklist, in order of priority. Each item produces either a finding (with the specific fix) or a confirmation (the dimension is healthy). Roughly half the findings on a typical account fall in items 1-4.

Conversion tracking integrity. Are calls counted? Are forms counted? Are GA4 and Google Ads counting the same events? Is conversion linker present? Roughly 60 percent of cold-prospect HVAC accounts fail on this; everything else runs on broken numbers until it is fixed.
Search terms vs. service offering. Pull the 90-day search-term report and group by intent. Wrong-service queries (drain cleaning when account serves AC), geo drift (Worcester clicks on a Boston account), DIY queries, jobs queries. Account-specific waste here usually outpaces the starter negative-keyword list by 2-3x.
Campaign structure: branded vs. non-branded vs. emergency. Are branded queries pooled with non-branded? Do emergency campaigns have separate budgets and ad schedules? Mixed campaigns produce blended numbers that hide individual campaign economics.
Ad copy message-match. Do ad headlines name the service? Are call extensions present (P0 for phone-driven trades)? Sitelinks present? Does the ad copy echo what is on the site (offers, tenure, brand affiliations, GBP rating)?
Landing-page intent-match. Do ads land on service-specific pages or on the homepage? Phone above the fold on mobile? Page weight under 2.5 seconds LCP? Conversion event firing on phone-tap?
Bidding strategy. Smart bidding requires roughly 30 conversions per campaign for the bidder to optimize. Below that, manual or semi-manual is appropriate; smart bidding starves. Are conversion windows configured correctly for HVAC sales-cycle reality (calls close fast, replacement quotes close over 14-30 days)?
Account hygiene. Multiple AW conversion IDs loading on the site? Abandoned campaigns running on legacy budgets? Geographic targeting drift from the original brief? Disapprovals or pending reviews? These do not always move the headline metric but they signal whether the account has been actively maintained.
The competitive context. Who else is bidding on the brand name (brand-defense gap)? Are competitors showing up in AI Overview citations the prospect should be in? Sponsored GBP cards beating the prospect on local-pack searches? These come from SERP captures, not the account itself.

What gets fixed first

What gets fixed first

The audit produces 6 to 10 findings. Not all of them are equally urgent. The triage logic for sequencing the fixes:

Tier 1. Fix this week. Anything that breaks the math. Conversion tracking gaps. Multiple AW IDs creating duplicate conversions. Wrong-service search-term leakage burning visible budget. Missing call extensions on phone-driven campaigns. Branded-search bidding gap (somebody else is buying the prospect's name). These are quick changes with measurable next-week impact.

Tier 2. Fix this month. Structural issues: campaign-structure separation (branded vs. non-branded vs. emergency), landing-page message-match for the highest-spend ad groups, ad-copy rebuilds where copy is weak across the board. These take more work but the lift compounds.

Tier 3. Fix this quarter. Strategic dimensions: bidding-strategy migration if smart bidding is starving from low conversion volume, landing-page rebuilds beyond the highest-spend pages, vertical-specific positioning work (call-out extensions naming brand affiliations, seasonal campaign rotation). These need data + cycles to validate.

The output of the audit is the prioritized list, not a generic recommendations document. Each finding has the observable evidence, the specific fix, the expected impact range, and the implementation effort. The prospect can take the list and run it themselves, hand it to their existing agency, or hire someone (us or otherwise) to execute. The audit is the deliverable; what they do with it is their call.

Want the account audited?

Send the account through the free audit. I will look for the tracking, search-term, landing-page, and budget issues that tell us whether management is worth doing.

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